We first opened the doors at Pets N’ Stuff in 1995. The Waugh’s and their family bring the knowledge and expertise that come with more than 100 collective years of experience in the pet industry. Owners Dick and Mary Waugh previously owned Cashway, the largest unique pet food, and supply distributor in Colorado as well as several smaller pet stores throughout the Denver Metro area. The Waugh’s passion and knowledge has been passed down to their staff whose industry training makes them among the most knowledgeable in the business.
It’s unusual for a multigenerational family business to compete and prosper year after year in today’s world of corporate superstores. Just ask former grocery, hardware, and general merchandise store owners who’ve seen their livelihood gobbled up when a giant retailer or supermarket comes to town. But the Waughs of Lakewood, Colorado have defied the odds and thrived against the competition for three, going on four generations. “My great-grandmother opened up a pet store in Denver in the early 30’s” Kelly Waugh explains. Her grandparents were next, who founded Cashway Pet Supply, a wholesale distributor. This was followed by her dad, Dick Waugh, who opened the 12,000 square foot Pets N’ Stuff after a lifetime operating pet stores.
Kelly has been working in family-run stores since she was 16, has help from her 3 children, who all contribute or have contributed to the family enterprise. Her oldest, Christopher, attends the University of Colorado in Greeley, and keeps his hand in the trade by working part-time at pet product distributor Nor-Sky. Pets N’ Stuff is a full-line pet store with 20,000 items. “I tell people if we don’t have it, you don’t need it,” Kelly laughs. Dog supplies are the focus of the business, but it also carries products for birds, small animals, and of course, cats.
Changing customer preferences recently dictated taking out aquariums in favor of allocating more space for dog products. The store features a mind-boggling 35 feet of Coastal Pet products. Not surprisingly, “blue, red, black and pink” collars and leads are top sellers, as well as breast cancer awareness items. Coastal’s not the only collar and lead brand on the wall, however. “We also carry Yellow Dog, Spiffy Dog and Douglas Paquette”, Kelly said.
“Pets N’ Stuff is my favorite account,” said Judy Krause, a Burns Sales and Marketing sales rep who sells Coastal to the Waughs. “I enjoy going over there—they know what they’re doing and they’re easy to work with.” Judy related a story that she repeats to other customers. She said Kelly’s dad told her “If you don’t make mistakes, you’re not doing your job, because you’re not trying new things.”
At Pets N’ Stuff we believe it is important to give back to the community that has supported us for nearly 20 years. Over the years we have supported various pet an animal centric charities such as Maxfund No Kill Animal Shelter, Foothills Animal Shelter, and Hobo Boxer Rescue. We recently collected a U-Haul truck full of food and supplies to support the North Fork Fire District.
We love our customers from Lakewood areas around Bow Mar, Sheridan, College View, Denver, Lakewood, Edgemont, Spivak, Edgewater, and other surrounding cities!